Orders and delivery times

Where the order is

Your dashboard. Every order, its status, its credentials once delivered, its escrow state and its warranty all live on the order page.

Pool orders

Chests and named skins are delivered by the marketplace itself. The draw happens when payment clears and the credentials appear on the order page within minutes. There is no seller to wait for.

Seller orders

The seller delivers inside the deadline printed on the listing. Accounts are usually handed over quickly; currency and items depend on when the seller is online, which the listing states; a boost takes the window the listing promised.

When to worry

• The deadline on the listing has passed with nothing delivered — open a dispute from the order page.
• The seller delivered something that does not match the card — open a dispute; do not confirm.
• You paid and see no order after a few minutes — write to support with the payment reference; the provider's confirmation can lag behind the charge.

Confirming

Confirm only after checking: the login works and the email is changed, the item arrived, the boost reached its target. Confirming releases the seller's share to hold.